Paper Silk Satyapole Sarees

At HRIDWI, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

✅ Return Window
You can request a return or exchange within 7 days of receiving your order.

✅ Eligible for Return/Exchange
• Item received is damaged or defective.
• Wrong product delivered.
• Incorrect size received (if applicable).
• Product is unused, unwashed, and in its original condition with all tags attached.

❌ Returns Not Accepted
• Products without original tags or packaging.
• Used, washed, or altered items.
• Products damaged after delivery due to misuse.
• Items purchased during clearance or special sale.

📦 How to Request a Return
1. Contact us within 7 days of delivery.
2. Share your order number along with a clear 360° parcel opening video, recorded from the moment the sealed package is opened without any cuts or pauses.
3. Our team will review your request and guide you through the process.

💳 Refunds
• Refunds will be processed after the returned product passes our quality inspection.
• The refund will be credited to the original payment method or issued as a store credit (based on the order type).

🚚 Exchange
If you'd like a different size or another available product, we'll be happy to arrange an exchange, subject to stock availability.